Post Office Changes

Proposed Changes to Westbury Post Office

The Post Office is proposing to close the existing building in Westbury and transfer the service to a local shop. The details on their website are as follows:

Overview
We are proposing to move the above Post Office branch to a new location: Cranford News, 27 Canford Lane, BS9 3DQ, where it will operate as one of our local style branches.

Why are we moving?
We’re proposing this move as part of the ongoing modernisation of our branch network. We are confident that introducing a local style branch alongside a successful retail store is the most effective way to safeguard sustainable Post Office services in the local community into the future.

Your new Post Office branch
Customers would access Post Office services at two low-screened, open-plan, modern serving points that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed. The branch will offer a wide range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches stands at 96 per cent, and nearly 20 per cent of local branch customers visit outside traditional opening hours.

You can find more information and comment on the proposals here

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